Shop Policies
SHIPPING
Gardenary shop orders are shipped out within 5 business days unless otherwise noted on the items description.
Once your item ships we will send you a tracking number.
DAMAGED ITEMS
We hope you do no receive a damaged product. In the event that you do please email,
shop@gardenary.com for further instructions on a replacement piece, part or item return.
RETURNS
Trellises:
Trellis returns will be accepted for 30 days from shipping date and are subject to a 20% restocking fee and return shipping is the purchaser's responsibility. Items must be in their original condition. If you receive a product that has been damaged in transit, please contact shop@gardenary.com for a replacement and further instructions.
Other Shop Items:
Please send an email to shop@gardenary.com with a description of the issues.